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Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Indigenous iCBT Counsellor (Remote home office)
Health and Productivity Solutions, Lifeworks
Permanent, Full-time
BC, Manitoba, Alberta, Ontario, Quebec, Canada

Ready to make a difference in the lives of many? Lifeworks is searching for passionate clinicians to help deliver its internet-based cognitive behavioural therapy program, AbilitiCBT https://myicbt.com/home

Health and Productivity Solutions

Healthy employees lead to higher engagement, less strain on benefit plans, and better organizational results. Addressing the complexity of health issues in today’s workplace requires systematic and well-integrated solutions. Our health management programs are result-focused and designed to lead to a strong return on investment and a healthier workforce.


Reporting to the Clinical Manager/Director, iCBT, this position offers therapist-guided cognitive behavioural therapy (iCBT) to a varied clientele in a digital platform. You will have the unique opportunity to guide clients through programming specifically designed to support Indigenous community. These programs take a holistic, traditional treatment approach specifically intertwined with core CBT strategies and skills, and consist of videos, educational content, and exercises. You will complete a telephonic or video assessment with your clients at the start of the program with some counselling support, and will monitor their progress through the modules, providing clinically tailored feedback to the client.


  • Work from home and IT equipment provided. 

  • Group benefits and social benefit;

  • Competitive vacation policy;

  • Professional liability insurance provided by Lifeworks;

  • Clinical supervision and peer consultation available;

  • Corporate culture focused on training and professional development.

  • Flexible schedule;


  • Providing therapeutic interventions to clients through telephonic, video, and digital communication. 

  • Completing comprehensive assessments with clients to understand their health concerns and the factors that support or inhibit recovery;   

  • Assess risk and severity with the use of assessment tools; 

  • Provide any of the following interventions if required: 
    o    More in-depth assessment;
    o    Referral to psychological and / or occupational therapy organizations / services;
    o    Crisis support and stabilization;

  • Provide quality clinical services and case management protocols;

  • Adhere to our culture of continuous improvement of skills;

  • Attend team meetings and occasional trainings.

Qualifications and skills required:

  • Master's degree in Social Work;

  • Registration with your provincial College of Social Workers;

  • Minimum of two (2) years post-graduate counselling experience in a mental health setting, with at least 1 year experience working with indigenous peoples in a clinical setting;

  • Experience delivering CBT through any modality (e.g. virtual, in person);

  • Experience providing therapy to adults struggling with clinical mood disorders;

  • Aptitude to manage crisis or high-risk situations (suicidal or homicidal thoughts, domestic violence, child protection, public protection);

  • Experience working with trauma and addiction is an asset;

  • Capacity to evaluate any addiction and co-morbid conditions is an asset;

  • Acute sense of autonomy, professionalism, and respect for ethical principles;

  • Excellent written and verbal communication as well as empathy, listening, interpersonal and organizational skills;

  • Computer skills (Over the phone and web-based video-conferencing);

  • Reliable high-speed internet is required.


Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@lifeworks.com

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first.  Our priority is to optimize the health and productivity of our people.  In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees.  Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions.  We are excited to connect with you virtually, and look forward to receiving your application.

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