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Retail Lending Specialist, Manulife Bank (Brampton, Mississauga & North York)

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Are you someone who thrives in a role that engages both your analytical, problem solving and client focus approach? Do you enjoy building relationships and offering financial solutions to help clients achieve their broader financial goals?

Our Manulife Bank team has an immediate opportunity for a Retail Lending Specialist covering the Brampton, Mississauga & North York territory.

As a Retail Lending Specialist, you will be responsible for selling Manulife Bank financial solutions directly to clients and in collaboration with financial advisors within a specified territory. This is a rewarding work from home opportunity!

Who are we looking for?

You are a consultative and engaging ambassador for our Bank products who knows how to get things done while maintaining and fostering meaningful relationships.  You add value by bringing your banking knowledge into the regional marketplace and helping others understand that managing money doesn’t need to be complicated.

Your exceptional ability to build relationships will be beneficial as you:

  • Sell and promote Manulife One, Manulife Bank Select and associated lending solutions;
  • Develop a consumer client base to facilitate direct sale of lending solutions
  • Ensure seamless delivery to the client and ensure flow of business is directed to the appropriate servicing unit;
  • Act as a conduit for feedback from the field by identifying ideas for improving existing products and services and new product opportunities;
  • Partner with Business Development Consultant and other banking specialists to build advisor interests in Manulife Bank debt management and deposit solutions;

Special Condition:  Travel required within assigned territory.


  • Solid underwriting experience with residential mortgages (3-5 years)
  • 5 or more years of financial services experience is preferred or in a sales/service capacity;
  • Proven consultative sales capability - including establishing a relationship with the client, conducting needs analysis and presenting solutions with strong closing and servicing skills;
  • Aptitude for learning and utilizing technology for business purposes;
  • Exceptional oral and written communication skills to translate complex technical issues and business definitions into concepts and procedures readily understood and accessible to a general audience;
  • Analytical and decision-making skills;
  • Effective change management and organizational skills to manage fluctuating workloads;
  • Excellent customer and relationship management skills;
  • Highly developed influencing and negotiation skills.
  • Valid driver’s license and a vehicle.

If you have a passion for sharing knowledge, providing advice and offering support with a focus on providing unique customer solutions, we want to meet you!

We offer a competitive base and performance incentives, comprehensive benefits package, training and ongoing coaching and corporate support.

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers.


Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.


Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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