Senior Applications Support Analyst II (10+ years) to support enterprise software initiatives using Great Plains/Diamond and SSRS report writing

Senior Applications Support Analyst II (10+ years) to support enterprise software initiatives using Great Plains/Diamond and SSRS report writing

Join a long-term project focused on implementing, configuring, and enhancing critical enterprise applications across a large business environment. This role provides hands-on ownership of Great Plains/Diamond systems and SSRS reporting while supporting integration and performance optimization. Candidates will contribute to cross-functional initiatives improving software reliability, reporting, and operational efficiency.

Contract, Edmonton, Onsite or Hybrid

Must Haves

• Extensive experience with Great Plains and Diamond enterprise systems
• Proven SSRS report writing capabilities supporting enterprise reporting needs
• 10+ years delivering application support across corporate software environments

Nice to Have

• Background supporting municipal or public-sector enterprise systems
• Experience coordinating with vendors and internal project stakeholders

Responsibilities

• Support software implementations, integrations, configurations, and ongoing maintenance across enterprise applications
• Manage project scope, timelines, risks, and stakeholder communications
• Conduct business analysis and recommend improvements to systems and processes
• Develop and maintain project plans for application deployments
• Support corporate software strategy, including licensing, renewals, and service levels
• Diagnose and resolve complex application and operating system issues
• Develop custom reports and provide training to staff on corporate software applications