Patient Safety Specialist

Responsible to the Manager of Patient Safety, the Patient Safety Specialist in collaboration with stakeholders has accountability to support the advancement of the Patient Safety Program at Hamilton Health Sciences.  This includes ongoing development, implementation, evaluation of the program.  Responsibilities include facilitation of system wide activities related to patient safety improvements, education and professional development, measurement and learning, advancing cultural maturity, and supporting best practices that create safety.  The Patient Safety Specialist also supports organization wide safety initiatives in order to provide safe, high quality care that is patient and family centred.  

1. Registered Health professional with a Masters Degree in a related field with at least 3 years of hospital experience
2. Minimum of 3 years experience in quality and patient safety
3. Understand and demonstrate application of key concepts of patient safety such as : human factors, teamwork and communication best practices; environmental design for safety; system design and approaches; high reliability organizations, safety 1 & 2; safety event investigation; and the patient and family role in patient safety.
4. Formal education in quality and patient safety, and expert knowledge of patient safety literature
5. Demonstrated project management skills.  Proven change agent with advanced knowledge of change management strategies.
6. Experience facilitating quality improvement, and application of quality improvement tools and methodologies.   Certification in quality improvement an asset.
7. Demonstrated expertise and ability to apply, teach and mentor teams in the use of patient incident investigation tools, such as root cause analysis and failure modes effects analysis (FMEA).
8. Demonstrated skills in:  data collection design and analysis, including knowledge of statistical and experimental design; ability to evaluate outcomes using a balanced scorecard approach; and presentation and report writing skills.
9. Demonstrated ability to effectively work in teams in balance with an ability to work independently and offer creative and innovative solutions.
10. Demonstrated skills in project management, change management, facilitation, and adult learning principles, presentation and report writing.   
11. Demonstrated evidence of commitment to continuous learning through pursuit of education endeavours.
12. Demonstrated ability to understanding and appreciate cultural, religious and individual beliefs and fosters an environment of equity, diversity and inclusion
13. Proven leadership abilities, excellent interpersonal, communication and facilitation skills that promote cooperation, build teamwork and an ability to work collaboratively with all levels of the organization. 
14. Proficiency in Word, Excel, Powerpoint, Access, Epic, Sovera, and reporting software applications such as RL solutions.