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Sr Advisor Operations

Toronto, ON

Posting End Date:

April 14, 2022

Employee Type:

Regular-Full time


This is a non-union position

We are looking for a Sr Advisor Operations to join our Toronto location.

As a Sr Advisor Operations, the focus of this position will be to provide support for the Safe and Reliable Operation of the Distribution Pipeline in the Toronto Region.

Are you a dedicated employee who enjoys working in a team environment and possesses excellent verbal and written communication skills? Don't wait! We want you to apply today!

What you will do:

  • Provide day to day technical and procedural support for utilization contract work which includes onsite support for escalated calls, initial customer partner concern issue resolution.

  • Act as a key liaison between builders, HVAC and internal company departments regarding utilization code (B149) questions, requirements and infractions/non compliances.

  • Responsible for the resolution of all contractor called out complaints and customer complaints.

  • Provide field leadership for emergency response as assigned.

  • Provide regional support for the Supervisor for TSSA investigations, inspection, nonconformance, etc.

  • Provide or facilitate jointly with the Field Supervisor training programs promoting natural gas safety to external emergency providers (i.e. Fire, police and municipal EMO programs, PACE program/firefighter training).

  • Act as local lead for Company initiatives as required.

  • Responsible for employee, customer and public safety. Promote Enbridge brand to customers and community.

  • Provide broad and/or deep technical expertise.

  • Resolve problems, provides project management, sees opportunities, has awareness of partner relationships.

  • Communication to technical/non-technical audiences.

Who you are:

You will have the following education and experience:

  • Related university degree and a minimum of 6 years' experience OR 8 + years of previous field operations experience. An equivalent mix of formal education and experience may be considered.

  • Strong communicate, negotiation skills and the ability to optimally facilitate information sessions with various internal and external groups and roles at all levels.

  • Ability to coordinate and balance multiple tasks and to work both independently and in a team environment.

  • Digital literacy and experience with the use of PC based applications (engineering applications, databases, Microsoft Office Suite, etc.).

  • A TSSA Gas Technician 2 (G2) minimum, Gas Technician 1 (G1) is preferred.

  • Utilization experience is considered an asset and an understanding of B149 would be an asset.

Working Conditions

This role may require travel within Toronto to various Operations Centers. A valid Ontario Class G driver’s license and maintenance of a responsible driving record is required.

This role is comprised of both office and field work (approximately 40% and 60%, respectively) and rotational on-call duties.

Mandatory COVID-19 Vaccine or Testing

COVID-19 Measures: Throughout the pandemic, Enbridge has had to make important decisions that impact our team members, and we have done so by keeping the safety of our workforce our first priority. All employees must comply with the Company’s COVID-19 Vaccine and Testing Policy which requires employees to provide proof of full vaccination against COVID-19 or undergo COVID-19 testing per Company direction.

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.
  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com

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