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Sommaire du poste

Environnement de travail

Description

As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands. You understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another visitor to the store into a loyal Apple customer.

Key Qualifications
  • Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction.
  • Strong interest in technology, particularly Apple products, and agility at learning new products and features.
  • Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.
Description

As a Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them—advising, selling, and even setting up their new products. You perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You’re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.

Additional Requirements
  • You’re passionate about Apple and eager to share that passion with others.
  • You’re willing to learn and embrace Apple’s unique style of service.
  • You have strong people skills—you’re approachable, a good listener, and empathetic.
  • Multilingual ability is a plus.
  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

Exigences

Niveau d'études

non déterminé

Diplôme

Terminé

Années d'expérience

non déterminé

Langues écrites

non déterminé

Langues parlées

non déterminé

Avantages

Assurance dentaire

Assurance dentaire

Assurance pour les soins de la vue

Assurance pour les soins de la vue

Congés de maladie

Congés de maladie

Congés payés

Congés payés

Horaire flexible

Horaire flexible

Primes pour références d’employés

Primes pour références d’employés

Programme d'aide aux employés (PAE)

Programme d'aide aux employés (PAE)

Programme de mieux-être

Programme de mieux-être

Rabais employés

Product Discounts

Rabais employés

Product Discounts

Régime d'option d'achat d'actions

Régime d'option d'achat d'actions

Remboursement des frais de scolarité

Remboursement des frais de scolarité

Vacances

Vacances