Manager

Reporting to the Senior Program Lead, Provincial Systems Programs and Performance, the Manager, Quality, Safety, and Practice Integration (QSPI) is responsible for leading a provincial team to advance quality, safety, and practice integration across the cancer system. This role provides strategic and operational leadership in the planning, implementation, and continuous improvement of a provincial quality and safety management system, ensuring alignment with organizational priorities, regulatory standards, and accreditation requirements. The Manager supports the effective integration of clinical practices and provincial initiatives, including the coordination of system responses to emerging issues such as drug shortages and the implementation of new therapies and treatment models across tertiary, regional, and community cancer centres. Through leadership of a high-performing team, the position drives system-wide quality improvement, strengthens patient safety practices, and supports the delivery of high-quality, evidence-informed cancer care. This is a critical leadership role with significant impact on patient outcomes, safety, and system performance.

Provides leadership and coordination for new and emerging provincial clinical initiatives. Supports system-wide responses to challenges such as drug shortages and facilitates the planning, coordination, and implementation of new therapies and treatment practices. Ensures alignment and integration of practices across tertiary, regional, and community cancer centres to promote consistency, quality, and equitable care delivery. Leads the planning, implementation, and evaluation of a comprehensive provincial quality and safety management system. Oversees continuous quality improvement initiatives, identifies and monitors quality and safety metrics, and ensures effective processes for incident management, risk mitigation, and follow-up. Coordinates and supports accreditation activities, ensuring compliance with Accreditation Canada standards and other relevant regulatory requirements. Leads and develops a high-performing provincial team, including clinical and quality professionals. Provides direction, coaching, and performance management to ensure alignment with strategic priorities and maximize team effectiveness. Fosters a culture of accountability, innovation, collaboration, and continuous improvement. Contributes to strategic and operational planning processes and supports policy and program development. Builds and maintains strong relationships with internal and external stakeholders, including clinical leaders, operational partners, and provincial programs. Facilitates collaboration and alignment to achieve organizational goals and advance quality and safety priorities across the system.

Bachelor’s degree in a relevant health related discipline (e.g., Nursing, Radiation therapy, or related field) Formal training in quality improvement, patient safety, or healthcare quality management (e.g., Lean, Six Sigma, IHI, or equivalent)

Progressive leadership experience in healthcare, including experience managing teams and leading complex initiatives Demonstrated experience in quality management, patient safety, and continuous quality improvement within a healthcare environment Experience in strategy development, policy development, and program or project management Strong communication, facilitation, and organizational skills with a demonstrated client and patient-focused approach Proven ability to manage change and lead innovative solutions to complex, system-level challenges Strategic thinking skills, including the ability to assess long-term implications, evaluate options, and align initiatives with organizational priorities Demonstrated ability to build effective partnerships and collaborate with diverse stakeholders Ability to foster a collaborative and inclusive team environment and build strong working relationships

Master’s degree in a related field (e.g., Nurse Practitioner, Health Administration). Certification in quality, safety, or healthcare improvement (e.g., CPHQ). Experience in cancer care within a provincial system and leading accreditation processes, including Accreditation Canada standards. Proven ability to support system-level clinical integration across sites. Demonstrates ongoing professional and personal development.