Sommaire du poste

Environnement de travail

Description

The Solutions & Service Specialist will be based at our Mississauga office and will be driving throughout Ontario, being an ambassador to our partners and clients. AddÉnergie is seeking a resourceful person with these aptitudes:

  • Experience in working at the partner’s and customer’s sites (commissioning or repairing hardware/software)
  • Customer Service experience
  • Strong interpersonal communication ability
  • Energetic and self-motivated
  • Creative and resourceful
  • Autonomous personality
  • Well organized
  • Able to travel throughout Canada and the USA


 
Tasks:

  • Make sure that the Infrastructure of the region is maintained properly to assure a continuity of high quality product and service
  • Ensure that the DC Fast Chargers are in impeccable working conditions as it is mission critical for our customers and partners
  • Conduct diagnostics and repairs to Charging Stations, on the road throughout Ontario to meet and exceed our SLA/MTR standards
  • Work along side the Sales team on creating optimal deployment solutions for various projects across a wide variety of different partners and customers
  • Collaborate with all internal teams on operational procedures and requirements for every type of technical problem
  • Perform equipment repairs in the lab and communicating fixes to other teams
  • Complete Service reports and work orders and entering into tracking systems including Zendesk and Jira
  • Manage the inventory of the replacement components of the Service Dept
  • Ensure any other relevant tasks

Exigences

Niveau d'études

Collégial

Diplôme

DEC
Terminé

Années d'expériences

3-5 années

Langues écrites

Fr : Débutant
En : Avancé

Langues parlées

Fr : Débutant
En : Avancé

Compétences recherchées

  • College or Professional Degree in Electrical and or Electronics aspects
  • Valid Class Drivers License with Clean Driving Record
  • Experience in reparing electronical equipment
  • Up to date knowledge of the Canadian Electrical Code is a great asset
  • Very goog communicationnal skills in English
  • French is an asset
  • Autonomous
  • Flexible
  • Solution-oriented
  • Customer-oriented
  • Team spirit
  • Owner of an electric car, is not a must but it looks really good!

Avantages

  • Assurance
  • Assurance

  • Cafétéria
  • Cafétéria

  • Conciliation travail et vie personnelle
  • Conciliation travail et vie personnelle

  • Congés payés
  • Congés payés

  • Horaire flexible - Orienté nouvelles technologies
    - Rémunération concurrentielle
    - Programme d'Aide aux Employés
    - Environnement de travail agréable et stimulant
    - Entente avec un centre sportif dans l'édifice

  • Horaire flexible

    - Orienté nouvelles technologies
    - Rémunération concurrentielle
    - Programme d'Aide aux Employés
    - Environnement de travail agréable et stimulant
    - Entente avec un centre sportif dans l'édifice

  • Programme d'aide aux employés (PAE)
  • Programme d'aide aux employés (PAE)

  • Régime de retraite
  • Régime de retraite

  • Rémunération compétitive
  • Rémunération compétitive

  • Stationnement gratuit
  • Stationnement gratuit

Équité en emploi

Cet employeur souscrit au principe d'équité en emploi et applique un programme d'accès à l'égalité en emploi pour les femmes, les autochtones, les minorités visibles, les minorités ethniques et les personnes handicapées