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Location Operations Coordinator

Ottawa, ON
  • À discuter
  • Dès que possible

Provide space and service support solutions for Accenture people, supporting Accenture's workplace as a robust business function leveraging Accenture's business and technology strategies. Provide supervision for services in area(s) of responsibility. Scope may include a wide range of Workplace Solutions customer services activities, delivered on-site at an Accenture location. May include workspace set-up, A/V, catering, document, switchboard, reception, floor support and other location services. Supervise and carry out tasks according to guidelines and resolve/troubleshoot location issues. Individual contributor and team coordinator, with a focused scope of work.

  • Delivery of office operations services, ensuring operational compliance to policies, budgets and guidelines and review performance against business objectives

  • Complete and supervise a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering, document services, switchboard, reception, floor operations support, space utilization management or other location services.

  • May process space reservation requests (assign and confirm space, catering and equipment) and ensure optimal workspace occupancy

  • May set up, maintain and/or provide support for workspace/meeting rooms including catering and audio/visual equipment.

  • May provide audio-visual support/troubleshooting prior to and during meetings and events as needed.

  • May stock and maintain appearance of general use areas (e.g., copy room, coffee/vending area, etc.).

  • May provide basic technical support for standard office equipment (e.g., copiers and printers).

  • May provide support related to on-site catering.

  • May greet/direct employees and visitors, issue visitor access cards, answer general inquires, assist in resolving issues/concerns or direct them to the appropriate resource.

  • May handle or coordinate process large-scale duplicating projects including copying, collating, assembly and binding.

  • May assist with customer retrieval, return and/or destruction of documents, according to archival guidelines.

  • Act as a point of contact for external providers (e.g., cleaning contractors).

  • Receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the location.

  • Contribute to the preparation of daily, weekly, and monthly reports.

  • Perform administrative duties according to location guidelines.

  • May carry out instructions for security, fire, health and safety and maintain records


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Diplôme

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