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  • Leads and coordinates all aspects of the proposal development process
  • Prepares and submits commercial quotations/proposals/letters of intent for contract manufacturing and related services to new and existing accounts
  • Primary contact for all internal and external customer related inquires, quotes/proposals and issues.  Also responsible for escalating customer issues to higher management when appropriate
  • Assembles and leads technical assessment by internal teams (Supply Chain, Manufacturing, Quality, Tech Services, Engineering and Packaging) for client proposals to ensure accuracy and feasibility
  • Create annual business plan for each account to secure and improve business relationships.
  • Coordinates negotiation, approval and signature of Confidentiality Agreements.
  • Maintains and keeps current and accurate all information in the database on behalf of the Montreal plant
  • Identify new business opportunities within assigned accounts; grow existing account portfolio
  • Participate in the evaluation of new business opportunities with new clients to grow the revenue of the company
  • Achieve annual sales objectives (forecasts) for account base and explain variances when they occur
  • Coordinate and manage business review meetings
  • Maintain good understanding of roles and responsibilities of each role or department within the company and the corresponding customer roles or departments
  • Act as primary contact for annual pricing negotiation
  • Ensure that value-added services are recognized, quoted and billed back to the customer
  • Represent Jubilant HollisterStier’s best interests when dealing with customers, ensuring that site limitations and capabilities are clearly identified.
  • Understand all contractual obligations with clients
  • Contribute to continuous improvement within the company
  • Act as back-up for Director Commercial Operations
  • Other related tasks

Work environment

Work environments Jubilant HollisterStier JHS 0
Work environments Jubilant HollisterStier JHS 1
Work environments Jubilant HollisterStier JHS 2
Work environments Jubilant HollisterStier JHS 3

Requested skills

  • Bachelor Degree in Business or SciencesMinimum of ten years of experience in key account or project management role with a minimum of two years experience in a contract manufacturing environment.
  • Previous supervisory experience, an assetAbility to understand financial considerations to project management including costing and ROI
  • Understanding and experience with pharmaceutical production processes.
  • Must have demonstrated the following skills:LeadershipInterpersonal, SkillsAbility to coach, mentor and provide guidance
  • Ability to build and nurture business relationships
  • Strong organizational skills (Planning and Initiative)
  • Active listening
  • Persuasion and InfluenceProblem solving ability
  • Take initiative
  • Well-developed sense of responsibility
  • Bilingual, strong English and French communication skills (written and oral)
  • Familiar with cGMP guidelinesFamiliar with SAP an asset
  • Strong computer skills and proficiency with MSOffice suite products including MSExcel


Level of education




Work experience (years)

10+ years

Written languages

Fr : Advanced
En : Advanced

Spoken languages

Fr : Advanced
En : Advanced