Job summary

Work environment

Description

Are you persuasive as well as a good listener? Do you thrive by helping out and advising your community? If you want to develop and maintain your own clientele in a dynamic work environment, you belong in our team! 

We are looking for a Customer Service Agent who will help us revolutionize the job market. Our team is recognized as professional, available and generous. Here at Jobillico, we strive to be the number one ally for Canadian enterprises in terms of recruitment.

As a Customer Service Agent, you will be given the chance to work in a team who values cooperation. Your contribution will be crucial for Jobillico’s success. You will support employers who are already customers and will manage your own clientele. You will have to listen to their needs in order to advise them and to sell them the appropriate services. In short, you will develop the potential of our existing clients’ accounts thanks to your exceptional customer service.

Your responsibilities will be:

  • To teach our clients how to use our platform;
  • To follow-up with them;
  • To advise them in order to maximize their use of our platform;
  • To answer calls and emails;
  • To sell and promote our services so that our clients can recruit effectively;
  • To promote Jobillico’s brand in order to make our business grow and shine.

Requirements

Level of education

College

Diploma

Completed

Work experience (years)

0-2 years

Written languages

Fr : Intermediate
En : Intermediate

Spoken languages

Fr : Intermediate
En : Intermediate

Requested skills

We are looking for a determined team player who will promote our brand and offer excellent customer service. Do you have good computer skills and know how to use the social media? Then, you are the person we are looking for!

The ideal candidate:

  • Must have a minimum of 2 years’ experience as Customer Service Agent;
  • Is knowledgeable in the field of human resources;
  • Knows how to close a sale and how to develop clients’ business potential;
  • Is a good communicator;
  • Is professional, tactful, patient and well-organized;
  • Acts with empathy.


Join us and make the most of your altruism in a team whose top priority is its clientele’s happiness!

Benefits

  • On-going training
  • On-going training

  • Public transportation nearby
  • Public transportation nearby

  • Social activities organized by the company
  • Social activities organized by the company

  • Summer schedule
  • Summer schedule