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Benefits

Coffee

Coffee

Commitment to work-life balance

Commitment to work-life balance

Competitive salary

Competitive salary

Deferred profit sharing plan DPSP Company match of your RRSP contributions

Deferred profit sharing plan DPSP

Company match of your RRSP contributions

Dental insurance

Dental insurance

Disability insurance Short term, long tern and life

Disability insurance

Short term, long tern and life

Flexible hours Real flexible schedule

Flexible hours

Real flexible schedule

Free parking Stationnement Intérieur Gratuit... Fini le déglaçage!

Free parking

Stationnement Intérieur Gratuit... Fini le déglaçage!

Fresh fruits

Fresh fruits

Games room

Games room

Gym Paid Gym membership!

Gym

Paid Gym membership!

Life insurance

Life insurance

LifeWorks program

LifeWorks program

Long-term disability insurance

Long-term disability insurance

Lounge

Lounge

Medical and paramedical expenses coverage Full health benefits coverage and travel. 66% of the premium paid by Coveo.

Medical and paramedical expenses coverage

Full health benefits coverage and travel. 66% of the premium paid by Coveo.

Paid leave

Paid leave

Paid sick leave

Paid sick leave

Pension plan

Pension plan

Reimbursement for public transportation

Reimbursement for public transportation

Salary insurance

Salary insurance

Short-term disability insurance

Short-term disability insurance

Social activities organized by the company - Flexible schedule
- Gym/sport activities subventions
- A really active Social Club
- Healthy snacks
- Lots of training
- Regular Hackathons
- THE team!

Social activities organized by the company

- Flexible schedule
- Gym/sport activities subventions
- A really active Social Club
- Healthy snacks
- Lots of training
- Regular Hackathons
- THE team!

Travel insurance

Travel insurance

Vacation

Vacation

Vision care insurance

Vision care insurance

Years of service recognition

Years of service recognition

Description

You always find the solution?

The Coveo team, it’s more than 300 internal users mostly in Quebec, United States, and Europe. You will be the one that knows everything about what we use, our softwares as well as hardwares. We provide our users what they really need from the newest to the most popular tools out there. This is the perfect spot to work on the best and cutting-edge technologies. Plus, you’re always welcome to try, learn and suggest new solutions to the team!

There’s no typical day, but here’s a small idea:
  • Join your team for a small morning meeting to share your recent problems and success
  • Read the new tickets that were assigned to you and organize your day and priorities
  • Enjoy your high-tech computer that helps you find the best solution for one of your priority ticket
  • Contact one of your clients (a.k.a. your colleague) to find a good moment to meet with him today, he has a problem with his laptop keyboard. You offer him a temporary solution and immediately call the manufacturer for a covered repair
  • Document the problem and your solution to help your team in the future
  • Contact another client in the US, he needs help with a display problem. You hanule it remotely, of course
  • Time goes fast, your day is already over! As always, you leave the office with a strong sense of accomplishment
The go-to person

You are passionate about technology, in fact, you’re always the one to share the best news technologies to your friends. That’s also why they always come to you when they need help with their computer or when they want to buy a new tablet! You were the first to install Windows 10, you wanted to know everything about it before everyone. We will not judge you if you share that you have multiple computers at home just to test them and they all have different operating systems, you may also have a lot of equipment and cables scattered on your desk. You don’t fear MAC or Linux, you know they all have their strengths and weaknesses. As a plus, you speak both French and English.

In our team:
  • Internal growth opportunities within the team and the company, your effort will not be unnoticed
  • You’re welcome to share your ideas and opinion, we love to know what’s in your mind
  • A flexible work schedule, a real one!
  • Best of both worlds: we work hard in a relaxed atmosphere
  • Colleagues that love technology as much as you do

You think there is a fit ? Go ahead send us your resume and give yourself a chance to join the CoveoLife!

Meet a potential colleague & learn more about his day-to-day and the importance of his role: https://blog.coveo.com/have-you-opened-a-ticket/

Read more

Work environment

Requested skills

- Bilingualism (at least being able to answer calls in French and English)
- Good knowledge of at least two of the following three operating systems: Mac, Windows, Linux
- We are looking for great personnality and someone that will fit in our super-team and our epic culture :)

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

undetermined

Diploma

Completed

Work experience (years)

3-5 years

Written languages

Fr : Advanced
En : Advanced

Spoken languages

Fr : Advanced
En : Advanced