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Bota Bota, spa-sur-l’eau

Site Agent

535 rue de la commune ouest, Montreal,QC
  • 17.00 to 18.00 $ per hour according to experience
  • 16.00 to 32.0 h - Full time , Part time

  • Permanent job

  • Day , Evening , Weekend , Work shift

Benefits


Site Agent (full time and part time position)

At Bota Bota, we work tirelessly to create the best customer service experience. Our clients are our ‘raison d’être’, and we strive to do all that we can to assure that each visit is peaceful, enjoyable, comforting… and exceeds all expectations! These principles are applied at every level of the organization and that is why we are always looking for dynamic employees who can provide excellent service so that Bota Bota, spa-sur-l’eau, will be continuing to be known as the reference in the areas of health and relaxation.

Interested in this adventure? Welcome aboard!

Your mission on the boat

Under the supervision of the Site Agent Supervisor, the Site Agent is responsible for ensuring the cleanliness and safety of the boat, while constantly keeping an eye on its surroundings. He is also in charge of welcoming clients, providing them with advice and assistance at all times and ensuring the customers respect the tranquility of the environment by providing top-notch customer service. In addition, he will be brought to resort to his physical strength do accomplish certain tasks.

The upcoming challenges of the Site Agent

  • Make regular tours of the site to ensure compliance with the instructions and ensure site security by providing a professional and courteous service;
  • Inform customers about the various services offered and on the facilities;
  • Be responsive to client’s questions or concerns and ensure their satisfaction in a professional and courteous manner;
  • In charge of opening and closing the facilities;
  • Ensure the security on the site as well as the respect of the instructions
  • Distribute the laundry through out the facilities;
  • Perform water quality tests;
  • Do some housekeeping tasks to keep the facilities always clean;
  • Provide support to his team as needed to perform various tasks.

Why hop on board?

  • Exceptional place of work: Bota Bota, spa-sur-l’eau is in the heart of the Old Port of Montreal;
  • Be part of a growing company that offers multiple opportunities for change;
  • Work schedule: full time 32h / week and part time 16-24h / week;
  • Competitive salary and benefits;
  • Free access to the spa;
  • Employee discounts on all massages, treatments, products and gift cards;
  • Employee discounts at the spa’s restaurant '' La Traversée '';
  • Employee discounts with various local partners;
  • Various discounts as an employee of a partner of the Old Port of Montreal.

Want to know more about our crew and to join the team, send us your resume!!


Work environment

Work environmentsBota Bota, spa-sur-l’eau0
Work environmentsBota Bota, spa-sur-l’eau1
Work environmentsBota Bota, spa-sur-l’eau2
Work environmentsBota Bota, spa-sur-l’eau3

Requested skills

The competencies we are looking for:

  • Attention to detail and ability to multitask efficiently in a short time;
  • Enthusiastic and master’s customer service skills;
  • Love to work with the public and favor a friendly and professional approach;
  • Autonomous and resourceful;
  • Appropriate appearance and representative of the company values;
  • Rigorous punctuality;
  • Excellent team spirit;
  • Demonstrate discretion and respect for the confidentiality of information.

The skills we are looking for:

  • Minimum of 2 years of experience in customer service;
  • Bilingual in French and English, both oral and written.
  • Be in good physical condition.

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.


Requirements

Level of education

High school

Diploma

DES

Completed

Work experience (years)

0-2 years

Written languages

Fr : Intermediate

En : Intermediate

Spoken languages

Fr : Advanced

En : Advanced