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Teen Zones are places where teenagers aged 12 to 17 can come after school. A safe space that provides personal development activities, Teen Zones welcome all adolescents free of charge and ensure a safe environment without discrimination. The Zones provide youth with a multitude of opportunities to create or develop relationships with their peers and significant adults, who act as positive role models. Teens can also participate in a variety of structured and unstructured activities.

Plusone Mentoring is a mentoring program provided by the Teen Zones, designed to engage young people aged 10 to 17 who are experiencing challenges in their social and academic development, in a meaningful relationship with an adult role model. The Youth Worker would oversee the participation of an annual cohort of 20 matches. (

Core Responsibilities

  • Plan, organize and lead physical, cultural, and artistic activities.
  • Provide support and intervene when necessary.
  • Ensure that youth’s needs are met by providing external resources and referrals to relevant organizations and services, as needed.
  • Conduct individual and group interventions in the Teen Zone and with youth and mentors on an as-needed basis.
  • Support matches in the development and realization of personalized action plans for the youth’s long-term success post-program.
  • Support and supervise an annual cohort of 20 matches (20 mentors and 20 mentees).
  • Accompany and support volunteers (drop-in and mentors) to ensure healthy mentoring relationships that achieve intended goals and nurture the mentor and mentee development.
  • Collaborate with other youth community organizations.
  • Ensure collection of all essential Teen Zone program data (Plusone matches and drop-in participation).
  • Ensure effective and prompt data entry in the program’s data management system.


  • Hold or be in the process of obtaining a diploma or a postsecondary certificate (college or university) in intervention or in a relevant field.
  • Minimum of two (2) years of relevant work experience in intervention with at-risk youth, aged between 12 and 17 years of age.
  • Experience in volunteer management (an asset).
  • Excellent ability to communicate, both orally and in writing, in both English and French.
  • Have no judicial impediment in connection with employment.

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Work environment

Work environments YMCA of Quebec 0
Work environments YMCA of Quebec 1
Work environments YMCA of Quebec 2
Work environments YMCA of Quebec 3

Requested skills

Intervention: Proven ability to establish positive relationships with young people with behavioral problems.

Leadership: Guiding, motivating and inspiring others and yourself to act in order to achieve the desired results.

Self Management: Work independently with minimal supervision.

Creativity and Innovation: Design new ways and adapt common ideas to achieve desired results.

Integrity: Demonstrate responsible behavior at all times and maintain high ethical standards.

Problem solving: Identify a problem and work on it to find a solution.

Teamwork: Actively train teams and encourage open relationships to maximize the effectiveness of the organization.

Ambiguity Tolerance: Operate effectively in less than perfect situations or with incomplete information.


Level of education




Work experience (years)

0-2 years

Written languages

Fr : Intermediate
En : Intermediate

Spoken languages

Fr : Intermediate
En : Intermediate