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122842 - Clinical Support Attendant

Vancouver, BC
  • Number of positions available : 1

  • To be discussed
  • Starting date : 1 position to fill as soon as possible

Clinical Support Attendant
Job ID 2024-122842
City Vancouver
  • Work Location
  • VC Three Bridges CHC
  • Department
  • Three Bridges Primary Care
  • Home Worksite
  • 12 - Vancouver Community
  • Labour Agreement
  • Community Subsector
  • Union
  • 312 - Community CUPE (37.5 Hr)
  • Position Type
  • Baseline
  • Job Status
  • Regular Part-Time
  • FTE
  • 0.42
  • Standard Hours / Week
  • 15.75
  • Job Category
  • Community Health Services
  • Salary Grade
  • 34
  • Min Hourly
  • CAD $31.56/Hr.
  • Max Hourly
  • CAD $33.28/Hr.
  • Shift Times
  • 0930-1730 / 0800-1700
  • Days Off
  • Monday, Sunday, Thursday, Tuesday, Wednesday
  • Work Schedule Details
  • Working Friday (0930-1730) and Saturdays (0800-1700)
  • Position Start Date
  • As soon as possible
The salary range for this position is CAD $31.56/Hr. - CAD $33.28/Hr.
Job Summary

Come work as a Clinical Support Attendant with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a graduate of a Social Services Diploma/Certificate program to join the team at Three Bridges Primary Care as a Clinical Support Attendant. Apply today to join our team!

As a Clinical Support attendant, you will:

  • Establish a supportive presence that promotes a variety of trauma informed interventions, practices and clinical services that cultivate safety and respect within an multi-use/occupant community health centre and/or clinic setting.
  • Provide assistance to clients with acute, chronic and palliative care needs and/or their caregivers by liaising with the clinician and community services and supporting the interdisciplinary team during the client care planning process.
  • Act as a member of the on-shift response team for the site’s fire, safety and security functions and intervenes to fire, safety and security related complaints and hazards including non-clinical emergencies and aggression and mitigate identified risks to the health care team.

Education & Experience

  • Diploma in Community Social Service.
  • One (1) year’s recent, related experience or an equivalent combination of education, training and experience.
  • Basic Security Training level 1 and 2 Certificate.

Knowledge, Skills & Abilities

  • Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented Care
  • Knowledge of Appreciative Inquiry.
  • Broad knowledge of mental health and substance use issues and treatment.
  • Demonstrated knowledge of Indigenous Cultural Safety.
  • Able to develop interventions and care plans that are strength based and client centered.
  • Demonstrated expertise in workplace violence prevention including personal safety techniques, and team control technique.
  • Knowledge of community, social and health resources.
  • Ability to establish/maintain satisfactory work relationships with the public and other staff to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.
  • Demonstrates ability to work with a culturally diverse population.
  • Ability to work independently and in cooperation with others.
  • Demonstrated exceptional customer service and communication skills.
  • Demonstrated knowledge of general office procedures.
  • Physical ability to carry out the duties of the position.
Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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