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TELUS has become the #1 market leader in the Smarthome Security & Automation industry in Canada—transforming the way we make our customers’ homes and businesses safer and bring convenience and peace of mind to their lives. By using our premier networks, technology, and services, TELUS is bringing the power of Smart Home Security & Automation solutions to life for our residential and business customers in new ways with creative products and service offerings.

The Smarthome Security & Automation (SSA) DevOps Team oversees the development and support of technologies that drive an exceptional customer experience across consumer, business and health portfolios. Our team works with internal and external partners to develop new products and services and provides the highest tier of support for security and automation products at TELUS. We spearhead complex root cause analysis investigations and drive reliability improvements through technology innovations.

Here’s the impact you’ll make and what we’ll accomplish together

As a Sr. Technology Architect, you will play a key role in delivering solutions that support TELUS SSA. With your innovative mindset, you will drive the architecture and roadmap for the Smart Security and Automation platform.

Here’s how

  • Foster and guide cross-functional teams, by collaborating towards the identification, development and delivery of value, use cases across TELUS’s range of products and services

  • Develop and showcase platform vision, roadmaps and wins across TELUS’s groups and organizations

  • Enable and track each team’s strategic plans rollout to maximize usage of our platforms and products

  • Simplify and improve the team’s ways of working, enhancing their capabilities by leveraging our cloud and DevOps transformation

  • Develop the roadmap and architecture for SSA Mastermind central monitoring software platform that is used in our central monitoring stations

  • Work with internal teams, vendors and business stakeholders to develop functional requirements, develop solutions and test them – concept to implementation

  • Enable new services by leveraging TELUS and partner cloud services where appropriate

  • Create and maintain detailed documents on recommended best practices

You're the missing piece of the puzzle

  • Are excited and energized by the opportunity to build teams and capabilities, create value and innovate

  • Inspire others with your vision and able to explain complex technical concepts to diverse ranges of audiences

  • Valued for your strong background in systems architecture and design

  • Skilled in configuring and managing large scale software solutions in an enterprise environment and have hands on experience in GCP/AWS, NodeJS, Soap/REST, SOA, Java, SQL, JAX-WS, JMS, XML, GIT, Maven, Jenkins, Jira

  • Familiar with network components like switches, routers, proxies and firewalls and can design, build and configure networks between system elements

  • Enjoy working in a fast paced environment and have a bias for action, removing blocks to get results fast

  • Are resilient and questioning, observing and curious, not settling for the status quo

  • Are known as an expert with agile development, cloud technologies and continuous delivery concepts

  • Have a Bachelor’s degree in Computer Science or Engineering


  • Experience with leading human change management

  • Understanding of TM Forum APIs

  • 7-10 years of experience leading architecture and roadmaps for enterprise platforms or applications

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

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