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Project Manager - Professional Services

Toronto, ON
  • Number of positions available : 1

  • To be discussed
  • Starting date : 1 position to fill as soon as possible

Why you’ll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have

As a Project Manager in our Professional Services organization, you will be managing a portfolio of customer projects delivered by our team of Engineers and by other organizations within our partner community. These projects may include various technologies from Microsoft, Cisco, and other providers of cloud and datacenter solutions.

  • Represent Softchoice as a key player in the delivery of Professional Services projects

  • Review SOW’s and provide feedback to presales teams

  • Ensure quality services are delivered to our customers and perform risk remediation and issue resolution

  • Develop and present reports to project teams and customers

  • Ensure all appropriate contracts are in place between Softchoice, our customers and outside partners

  • Obtain and provide valuable feedback through Lessons Learned sessions to delivery and presales teams

What you’ll do

  • Follow Project Management standards as defined by Project Management Institute (PMI)

  • Lead project teams through the delivery of IT infrastructure projects for our customers

  • Develop & maintain project documentation, which may include: charters, WBS, risk logs, stakeholder registers, schedules, measures of success, project plans, weekly status reports, issue tracking/escalation/resolution, and financial tracking/forecasting

  • Organize and facilitate project requirement sessions

  • Track and report project budgets internally and to our customers

  • Manage and maintain relationships with multiple service and software providers

  • Manage scope, billing, forecasting and budget

  • Liaise with technology and business organizations to manage the status of multiple projects

  • Facilitate team meetings and work sessions

  • Prepare and deliver reports and presentations to all levels of leadership

  • Develop tools and define technical requirements and specifications to improve our PMO practice

  • Ability to manage multiple projects in a dynamic environment

  • Strong ability to identify, understand and communicate business needs for technical projects to a non-technical audience

  • Strong analytical and influential skills

  • Experience leading cross-functional projects in accordance with a formalized project methodology required

  • Ability to escalate issues to senior management, identify and manage a Project critical path

  • Proficiency with MS Office Suit (Word, Excel and PowerPoint) and MS Project

  • A strong client focus and relationship management and leadership skills

  • Effective presentation and facilitation skills

What you’ll bring to the table

  • 5+ years of related work experience in a professional services or consulting environment

  • 3+ years of formal Project Management experience

  • PMI PMP Certification

  • Experience with the integration and deployment of Microsoft, Cisco, and datacenter implementation. For example, Exchange or O365 deployment projects. Cisco voice, networking, wireless projects. Datacenter transformations, migrations, moves.

  • Experience leading cross-functional projects leveraging project methodology as defined by PMI

  • Post Secondary education, preferred

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why people love working here:

  • We offer hybrid and remote working opportunities.

  • Comprehensive benefits from day one of employment.

  • We offer meaningful work and opportunities for career growth.

  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.

  • We offer an opportunity to build and grow a career in the technology industry.

  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 19 consecutive years.

  • Softchoice has been certified as a Great Place to Work in the United States for several years.

  • We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 5943




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