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Description

Our valued public sector client is looking for a Senior Siebel Systems Analyst to provide support for the GCMS/eServices portfolio. ERP System Analyst - Level 3Responsibilities include but are not limited to:
  1. Assist in developing architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements (overarching principles/designs);
  2. Assist/create standards for functional documentation (system use cases, business process maps, functional design documents, view mockups, etc.) for Siebel CRM (Customer Relationship Management) applications and eServices (online applications) and Integration components (web service interfaces);
  3. Lead functional elaboration sessions/JADs between Business Experts and technical teams for the purpose of developing prescribed System Use Case and Functional Design
Documents that support Business Processes;
  1. Coordinate and integrate with other functional and technical teams running JAD sessions for other areas of the application including system interfaces, forms, and managerial/operational reporting;
  2. Coordinate information from JAD sessions to develop Business Process Models, System Use Cases, Functional Design Documents, Siebel Operational and Managerial Report Functional Design Documents, and Adobe pre-populated and fillable form design documents;
  3. Provide recommendations on progress, direction, and process improvements as well as performance considerations related to specific designs to Senior Management on an as needed basis;
  4. Ensure the quality of functional design content from multiple teams into departmental COTS requirements management application;
  5. Coordinate COTS BI Tool user access and schema changes with developers, and create ad hoc reports;
  6. Coach, mentor and ensure the knowledge transfer to employees;
  7. Provide briefings and status reports to management;
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Requirements

Level of education

undetermined

Diploma

In progress

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined