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Our valued client is looking for a Snr UX Designer for a 1 year contract in Ottawa!- 100% remote

  • Work with the customers and product management to:
    • understand and clearly articulate business and customer needs, mental models and work paradigms in the healthcare domain
    • define the overall GUI architecture, navigation and task flows to support user information needs and goals
    • Iteratively create innovative, highly usable, technically feasible and aesthetically pleasing GUI designs with high customer value.
    • Effectively articulate the designs via story boards or rapid prototypes
  • Refine the designs with technical SMEs to ensure cost effective design solutions
    • Be able to convincingly communicate the criticality of compelling user needs
    • Provide effective input into appropriate UX bang for technical buck tradeoffs
    • Work collaboratively to arrive at outside-the-box solutions that are technically feasible, cost effective and provide a superior user experience
    • Review concepts with customers:
      • Assist with organizing and coordinating to make sessions happen with product management, customer sales account primes or customer support primes as appropriate
      • Create concept collateral with guidance/feedback from product management and more senior UX staff
      • Assist with providing responses to customers regarding questions on testing purpose, methods, set-up requirements and UX processes.
      • Iterate the concepts based on customer feedback
      • Deliver GUI design specifications across a complex product for the software development team.
        • Provide direct support to software developers in making good UI detailed design decisions and tradeoff or provide expert guidance to more junior team members to do so.
        • Assist with or prime formal usability testing (preparation and actual testing) of the developed feature with customer coordination assistance from product management or more senior UX staff.
          • Ensure commitments to external or internal customers are met in a timely manner
          • Must Have Skills:
            • 5+ years experience with user interface design for complex software products (not just websites)
            • Experience with responsive application design
            • Experience with the development processes such as agile and waterfall, as well as working with product managers and/or business analysts in turning business requirements into UX designs based in a deep understanding of user needs and workflows
            • Experience with concept testing with customers and key stakeholders
            • Must have design portfolio online to share with hiring manager (or at least using screen share during an interview)
            • University degree in relevant field (computer science, industrial design, psychology etc or university degree + at least 4 years relevant experience.
            Nice to Have Skills:
            • Masters degree in human computer interaction, human factors, industrial design or related
            • Experience in designing for accessibility (AODA and WCAG)
            • Experience with usability testing
            • Experience in using Axure
            • Bilingual (French/English)
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