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The Sales Team Member is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects. A passion for service and a willingness to develop product knowledge are key components of this role.


  • Ensure that every customer experience exceeds the customer’s expectation
  • Proactively provide RONA customers with expertise and assistance
  • Quote projects, follow up on leads and close sales
  • Promote add on sales, product benefits and services such as installation
  • Inform customers of current promotions and financing options (RONA Advantage Card/Air Miles)
Job Requirements
  • Customer service oriented
  • Welcoming, professional and attentive to the needs of our customers
  • Strong listening and communication skills
  • Proficient with computers, able to learn new software and processes
  • Mature, responsible with sound decision making skills
  • Retail, sales or customer service experience is a great asset
  • Construction or home renovation is an asset
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In progress

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Internal reference No. ST-20-61030-0423