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Regional Operations Manager

Position: Regional Operations Manager - Earning Potential up to $140,000/year

Location: Windsor

Reports to: General Manager


About the Company

For the past 50 years, Reliance Home Comfort has been the industry leader in providing home comfort solutions to over 1.9 million customers across North America.


Reliance™ has been providing affordable, reliable home and business heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services. Our customers know they can count on us for fast, friendly, knowledgeable service and advice - and that’s comfortable!


Our organization has grown exponentially in size, and we are incredibly proud to be recognized by:

• Waterstone Human Capital Ltd. as Canada’s 10 Most Admired Corporate Cultures (2X winner)

• Waterstone Human Capital Ltd. for Canada’s Most Admired CEO (Sean O’Brien)

• Glassdoor as “Best Places to Work in Canada”


Each day, 2,400 Reliance Team Members focus on delivering an outstanding customer experience, prioritizing health & safety, and giving back to the communities where we live and work. In 2020 alone, we donated over $750,000 to United Way, Habitat for Humanity, and other local charities.



The Opportunity

Lead and develop a high-performance management team consisting of operational experts. Reliance is known for having the best trained management in the business and your primary goal is to unleash the potential of each of your team members to overachieve in their objectives.



Why Work With Us?

             A generous compensation plan consisting of base and bonuses totalling up to $140,000 per year

             A comprehensive benefits package and group savings plan

             Ability to win a President’s Award along with a fully inclusive trip for two

             Ongoing leadership, training, and support

             Cross-functional career opportunities

             Relocation opportunities

             Constant internal promotional opportunities

             Individualized career progression plans





             Possess a Business degree or equivalent work experience

             Achieved 5+ years of successful operational leadership experience against formalized corporate objectives

             Demonstrated ability to extract the full potential of technical professionals through development and leadership

             Ability to retain and attract top talent

             Strong competitive awareness with the ability to coach accordingly

             Introduce new initiatives to maintain further growth

             Create alignment between corporate goals and individual objectives

             Heightened sense of self-awareness and emotional intelligence

             Demonstrate a strong verbal and written communication skillset



About The Job

             Primary objective is to achieve corporate targets on a monthly basis

             Maximize your team’s efficiency through enhanced analytics and direct interaction

             Capture new market share by building on prior year’s results

             Develop and maintain relationships within key areas of the business

             Develop any potential business development and/or customer service opportunities to maximize market growth



Please note that this position requires regular Criminal Background Checks.

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