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Microsoft's Intelligent Conversation and Communication Cloud (IC3) powers billions of real-time customer conversations with audio/video calling, meeting, and messaging services from anywhere seamlessly across all customer touchpoints. We are a fast growing platform powering the future of communications.  
Are you curious about how people and organizations communicate through the digital medium? Do you excel in storytelling with data? Are you a leader excited to drive customer empathy across an organization? We are seeking an experienced researcher with a passion & skill for generating customer insights to help guide the development of the IC3 platform. You will be joining a growing team of Designers and Researchers in shaping the process and methodology of turning customer insights into customer experiences. 

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