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Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

This newly created role will support the use and development of Manulife's internal reporting platform.

The Analyst will be responsible for the creation and maintenance of reports in Power BI and other BI platforms, providing training and support to users throughout Manulife from analysts in the Philippines to traders in Boston, resolution of platform and data errors, tracking usage and issue metrics, and creating effective written procedures and documentation as well as playing an active role in the design and governance of the support model.

This position requires:

  • Strong written and verbal communication skills
  • Organized and self-motivated
  • Eagerness to learn and test out new ideas
  • Strong work values - dependable, honest, positive attitude
  • Interest in working with data and using data collection, aggregation, presentation tools
  • Analytical mindset
  • Experience in Excel
  • Experience in or willingness to learn business intelligence tools, particularly Microsoft Power BI
  • Experience in or willingness to learn SQL
  • The ability to prioritize and transition between multiple tasks and stakeholders

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.


Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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