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Consultant-Pension Administration

  • To be discussed
  • Full time

  • As soon as possible

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Senior Consultant/Client Manager RFS DB Pension Administration

Summary of Duties

The incumbent works in a team environment to provide pension administration services to clients, maintains and develops client relationships, manages large client implementations and supervises the work of other team members.


  • Functions as a team leader, overseeing work for analysts, senior analysts and associate consultants

  • Provides feedback to manager regarding performance of analysts, senior analysts and associate consultants

  • Assist is the development of client relationship skills for associate consultants

  • Attends/leads internal training sessions to build knowledge of industry topics and trends

  • Participates in the development of employee communication material such as pension booklets and year end statements

  • Reviews complex calculations for terminations, retirements and death benefits completed by analysts, senior analysts and associate consultants

  • Prepares and reviews year end annual pension statements for large clients and ensures accuracy of such

  • Liaises with the actuary regarding membership and asset data for valuations

  • Reviews and sends monthly invoices to clients

  • Ensures that quality control and service standards are attained with every transaction

  • Develops and maintains excellent relationships with clients, through regular telephone contact and office visits (where possible)

  • Understands the clients perspective and priorities, and works with the client to resolve administrative issues

  • Develops new business with existing clients and assists in obtaining new business with prospective clients

  • Participates/manages special projects as required

  • Acts as a resource to the entire DB Pension Administration practice


  • 5-10 years of Pension Administration experience

  • Post-secondary education and related courses in Mathematics and Pension Administration

  • Bilingual (English a French)

  • Proven capability at the Associate Consultant/Consultant level, DB Pension Administration

  • Strong knowledge of all provincial pension and tax legislation

  • Exceptional customer focus with strong professional acumen

  • Excellent communication, project management, presentation and negotiation skills.

  • Strong leadership and team building skills

  • Highly organized, ability to take initiative and be independent

  • Exceptional analytical and problem-solving skills.

  • Ability to mentor and coach other team members.

  • A good understanding of personal computers and software, particularly MS Word and Excel

  • Experience with pension administration software

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first.  Our priority is to optimize the health and productivity of our people.  In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees.  Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions.  We are excited to connect with you virtually, and look forward to receiving your application.

Work environment

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Level of education



In progress

Work experience (years)


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