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Associate Consultant, Pension Administration

  • To be discussed
  • Full time

  • As soon as possible

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.  The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

The incumbent works in a team environment to provide pension administration services to clients, maintain and develop client relationships, manage large client implementations, and supervise the work of other team members.


  • Manages projects & responsible for overall client service delivery on small and large clients including:
  • Annual updates & statement production
  • Scope & technical analysis of plan provision changes
  • Data integrity
  • Accuracy of calculations & compliance with pension plan provisions
  • Oversee full suite of services & system functionality
  • Ensures that quality control and service standards are attained
  • Participates and assists in/with client meetings and communicates with client on regular basis
  • Reviews complex calculations for terminations, retirements and death benefits
  • Functions as a team leader overseeing work for staff
  • Provides feedback to manager regarding performance of staff
  • Liaises with actuary regarding membership data for valuations
  • Reviews and sends monthly invoices to clients
  • Understands the client's perspective and priorities and works with the client to resolve administrative issues
  • Assist in development of new business with existing clients and prospective clients
  • Participates/manages special projects as required
  • Acts as a resource to the entire DB Pension Administration practice

Core qualifications and skills

  • Minimum five years of DB Pension Administration experience
  • Post-secondary education and related courses in Mathematics
  • Courses in Pension Administration are an asset
  • Knowledge of all provincial pension and tax legislation
  • Exceptional customer focus with strong professional acumen
  • Excellent communication, project management and presentation/meeting management skills
  • Strong leadership and team building skills
  • Highly organized, ability to take initiative and be independent
  • Exceptional analytical and problem solving skills
  • Ability to mentor and coach other team members
  • A good understanding of office software, particularly MS Word, Excel, and Access
  • Experience with pension administration software Ariel is an asset



Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first.  Our priority is to optimize the health and productivity of our people.  In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees.  Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions.  We are excited to connect with you virtually, and look forward to receiving your application.

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