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Description

Job Overview

Founded on the heritage of generations of coffee services entrepreneurs Van Houtte Coffee Services prides itself on offering the highest levels of customer service day in day out.  We brew over 1 000 000 cups of coffee every day, in 33 cities from coast to coast.  We offer exciting careers and growth opportunities in a dynamic, challenging, ever-changing and fast paced work environment.  We are proud to be part of Canada's Top 100 employers and Canada's Top 100 employers for young professionals. 

 

We are currently looking for an Operations Manager to join our team. This is a key role to ensure our success of our operations within the Winnipeg area.

 

Our company culture might be for you if:

 

  • You are a customer first, roll-up-my-sleeves and get-it-done enthusiast.
  • You see grey zones, blurry lines and change as an opportunity to improve.
  • You chase down solutions to obstacles and revel when faced with challenges.
  • You preach teamwork, resourcefulness and entrepreneurial thinking.

 

This role might be for you if:

  • You have strong experience in operations and people management (5 years)
  • You are a good communicator who likes to coach, lead and build high-performance teams
  • You are problem solver who easily navigates through ambiguity and unforeseen situations
  • You like planning, optimizing and playing within key performance indicators
  • You foster a safe work environment by promoting Occupational Health and Safety policies.

Requirements

What does this all mean?

  • Oversee our delivery and warehouse teams composed of drivers, Delivery and Warehouse Associates. (10-15)
  • Develop and coach Delivery Associates on selling activities and customer service best practices.
  • Ensure that all customers are receiving top level service and that service levels are met.
  • Supervise warehouse activities and ensure inventory targets are attained (i.e.: inventory values, days of inventory on hand, etc.)
  • Maintain positive staff relations through consistent and effective communication including staff meetings, weekly reviews, and one on one communication.
  • Make sure relevant administrative procedures are carried out correctly and efficiently in accordance with company policies.

The selected candidate will be part of a dynamic and passionate team within a fast-growing, ever-changing organization. In addition to a competitive compensation package including benefits, commissions, RRSP, vacation time, we also offer tuition reimbursement and much more!


Company Overview

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

What does this all mean?

  • Oversee our delivery and warehouse teams composed of drivers, Delivery and Warehouse Associates. (10-15)
  • Develop and coach Delivery Associates on selling activities and customer service best practices.
  • Ensure that all customers are receiving top level service and that service levels are met.
  • Supervise warehouse activities and ensure inventory targets are attained (i.e.: inventory values, days of inventory on hand, etc.)
  • Maintain positive staff relations through consistent and effective communication including staff meetings, weekly reviews, and one on one communication.
  • Make sure relevant administrative procedures are carried out correctly and efficiently in accordance with company policies.

The selected candidate will be part of a dynamic and passionate team within a fast-growing, ever-changing organization. In addition to a competitive compensation package including benefits, commissions, RRSP, vacation time, we also offer tuition reimbursement and much more!

Read more

Work environment

Work environments Keurig Dr Pepper Canada 0

KDP Coffee Source Trips

Each year, approximately 60 teammates participate in our KDP Coffee Source Trips to coffee-origin countries – such as Brazil and Colombia – to connect with the people and places where our coffee is grown. These aren't just coffee buyers or tasters — they're team members from any department and location where we operate.

This unique experience infuses all areas of the Company with respect and love for our coffee products, the people who produce them, and places they live. Our participants have the opportunity to meet the families who grow our coffee, understand what they do, and witness the impact of our work and relationships at the source. This program is a great opportunity to foster our coffee education and build functional expertise. It’s more than coffee… it’s an experience of a lifetime!

Work environments Keurig Dr Pepper Canada 1

Internships, Co-Ops, and University Relations

We are hiring students for internship or co-op experiences, as well as recent graduates. We provide meaningful projects and opportunities to grow within your dedicated area of study, and we rely on you to bring fresh thinking. From envisioning and testing new products to researching and marketing the way our products are positioned to the world, you will work on projects that have a direct impact on the future of Keurig Dr Pepper. Our team members will work side-by-side with you -- helping guide, mentor, and inspire.

***

This experience has allowed me to not only grow in my engineering abilities but also to learn so much more about myself than I could have ever hoped for. I can now genuinely say that I have a love and passion for my major, and I have finally been given the hands-on experience that no class can truly give. Thank you!

Jena, Co-op in Northlake

Work environments Keurig Dr Pepper Canada 2

Work in Warehouse!

Join the Team in a Warehouse

Help prepare our delicious products for delivery!

  • Speed, accuracy, and safety are the goal when picking, building and shrink-wrapping 10-50 lb pallets for delivery.
  • Your safety matters – all warehouse team members will be taught proper lifting techniques.

This is a great opportunity for those who need to be available during the day, as many positions are second shift.

***

The culture is very diverse and the atmosphere is great. The managers and supervisors are superb; we are very family-orientated, which helps us all pull together here at KDP. We work efficiently and safely, day in and day out, to get the work done. I would definitely recommend KDP.

Mike, Warehouse Worker

Work environments Keurig Dr Pepper Canada 3

Our Technology Team Brings Ideas to Life!

This team leads the full cycle product development from advanced development, product design, engineering and quality for our appliances and pods.  Whether it’s a Mechanical Engineer designing our appliances or an R&D Engineer investigating sustainable materials for our pod development, Technology is focused on solving unique and exciting challenges.

***

One week I might work to create exciting new innovations and the next, I can be responsible for driving a brewer to the marketplace. The variety leads to an exciting environment and even though we are a Fortune 500 company, the constant need for innovation and growth leads to a very dynamic culture within relatively small teams - very close if not identical to a start-up mentality. We all work hard - but we all work hard together!

Blair, Simulation and Modeling Engineer IV

Requirements

Level of education

undetermined

Diploma

In progress

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined

Internal reference No. 33032