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The Director, Project Management Office (PMO) is responsible for the centralized coordination of all projects in the company’s portfolio. Responsibilities include planning the project portfolio, developing project standards and project management strategies, planning and training project resources, and monitoring and supporting individual projects. The position is responsible for maintaining an overview of projects, while ensuring alignment with the company’s strategy.
The individual in this position is expected to have hands-on experience and hands-on involvement in establishing and developing PMO infrastructure, processes and tools to expedite financial close of projects and deliver projects on time, within scope and within budget. While reporting directly to the Director of each project, the duties under the Senior Director, PMO include project estimating and control, cost control, and project planning.
Responsible for the company’s project portfolio and PMO
- Develop and lead the corporate PMO function.
- Organize corporate PMO and Steering Committee meetings, review agendas and documentation, and act as secretary for meetings and follow up on action items.
- Evaluate and rank projects according to corporate strategy and available resources to facilitate prioritization and decision-making for the Project Governance Committee.
- Create and communicate a comprehensive overview of the projects in the portfolio to facilitate effective assessment of the risks and progress associated with the portfolio against the baseline, organizational priorities and objectives.
- In coordination with Project Directors, plan resources across the portfolio optimizing their use and resolving related conflicts.
- In coordination with Project Managers, monitor project progress and control interdependencies that impact resources, budgets and schedules (project portfolio tracking).
- Promote critical information sharing and communication within and between projects.
- Provide administrative and operational support to project managers (e.g., estimating, scheduling, cost control, risk management, etc.).
- Provide resources to project managers to help keep project execution on track by actively tracking deliverables and managing the schedule, project scope and cost schedule of all projects in the portfolio.
Resource Planning and Training
- Target, allocate and optimize project resources, while managing capacity balance and planning.
- Maintain current employee data including capabilities, project allocations and skills.
- Select and assign employees and train them on tools and software related to project control and tracking.
Develop project standards, processes and best practices
- Standardize project management methods and processes to ensure consistency of execution and continuous improvement.
- Develop and communicate PMO processes, policies and tools throughout the organization and ensure adherence and compliance to standards.
- Establish the basic approach to project planning by facilitating project planning sessions, supporting the development of individual project plans and providing planning expertise.
- Implement and monitor a project delivery framework, including the development of the project charter and approval process.
- Define and manage the escalation process and triggers to support decisions and performance discussions (e.g., budget, schedule, risk).
- Develop a repository of knowledge, best practices, lessons learned, and success metrics and effectively disseminate throughout the organization.
Project Reporting and Data
- Increase transparency and visibility of current and future projects through up-to-date and reliable project reports and data against the strategic project portfolio.
- Develop and implement project metrics to measure and maximize performance.
- Prepare weekly updates to support project managers.
- Monitor budget requests and communicate recent data for budget calculations.
- Prepare and present the consolidated view of the company’s portfolio of projects for various committees (Project Governance
- Committee, Board of Directors).
- Communicate project expectations and status to team members in a timely and clear manner.
- Increase visibility of project risks by identifying them and finding mitigation measures for each project in the portfolio.
- Apply active risk management methods to reduce the impact of risk on costs and schedules.
- Proactively manage changes in project scope, identify potential crises and develop contingency plans.
- Identify risks and barriers to successful project completion and resolve them with project managers.
- Act as the first point of contact for escalation of project risks and issues.
- Bachelor’s degree in engineering, business or related field required.
- Master’s degree in business administration or science, an asset.
- PMP or PgMP certification an asset.
- At least 10 years of experience working on complex, highly technical, multi-disciplinary projects, ideally in heavy industrial or engineering, procurement and construction management.
- At least 5 years of experience as a project controller or manager within a PMO.
- Profile of a developer who demonstrates hands-on experience in establishing a PMO and the processes, procedures and tools associated with it
- Experience in managing resources in a matrix organization.
- Established and demonstrated knowledge of project management and project controls.
- Excellent management, leadership and organizational skills
- Excellent interpersonal communication and problem solving skills.
- Strong analytical, problem solving and decision making skills.
- Strong communication skills at all levels of the organization.
- Ability to prepare detailed reports.
- Financial and budgeting skills.
- Ability to perform in a fast-paced, dynamic environment.
- Ability to read, analyze and interpret engineering plans, schedules and budgets for large engineering projects.
Level of education
Work experience (years)
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