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Director, Operations Run

J.D. Irving, Limited is a diverse family owned company with operations in Canada and the United States. Since 1882 our focus has been on providing quality products and superior service to customers around the world. Our head offices are in Saint John and Moncton, New Brunswick, Canada. J.D. Irving, Limited is made up of a diverse group of companies with business units in:

  • Agriculture

  • Construction & Equipment

  • Consumer Products

  • Food

  • Forestry and Forestry Products

  • Retail and Distributions

  • Shipbuilding and Industrial Fabrication

  • Transportation and Logistics

Our growth is driven by a set of consistent fundamental values through the years:

  • Uncompromising quality in making products and committed service to our valued customers

  • An unwavering focus on continuous improvement and innovation in our diverse businesses

  • A responsibility to make a positive difference in our communities, where we are proud to live and work, as well as to the health of the land, air and water that sustains our world

JDI IT : Who we are and what we offer

At JDI IT, the belief that what people experience matters more than technology is part of our foundational core.

With over 300 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the

JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth.

Sound good so far? Then please read on! We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Our Saint John head office location offers an employee fitness facility, as well as a café and parking garage.


Vision. Leadership. Excellence.

As the Director of Operations Run you will be responsible for leading a diverse team of technologists who are supporting and maintaining varied technology solutions. As an agile leader, customer and delivery focus will be innate drivers that inform your decision making, helping prioritize your focus within a constantly evolving environment.


  • Provide exceptional leadership and development to a diverse team of technologists

  • Maintain and build successful business relationships while providing direction on deliverable expectations and commitments

  • Direct and prioritize workload, removing barriers and challenging the status quo

  • Foster and build engagement by empowering teams, recognizing individual contributions and collaboration in an authentic and tangible way

  • Drive, lead and champion the development of all technology strategies and roadmaps within the Operations Run team

  • Maintain a strong focus on continuous process management and improvement

  • Measure and manage key operational and quality delivery metrics

  • Develop annual operating budget and continuously manage cost structure



  • A University Degree or College Diploma holder (or have relevant experience)

  • An experienced technologist in complex IT environments (network, systems and end user)

  • A practiced leader with experience coaching, driving and building diverse teams

  • A performance driver with experience in Agile Development and Delivery, and SCRUM

  • A natural communicator, effective at interacting with teams, management and leadership in a diverse and vast environment

  • A community builder who can listen, understand and influence in authentic and productive ways

  • Focused on providing a customer and client experience that is second to none

  • Demonstrated resourcefulness and adaptability in a fast-paced environment

  • Hyper focused with exceptional attention


    • PROSCI (ADKAR) Certified

    • ITIL Foundations Certified

    • Six Sigma Green Belt Certificationan asset

    • Has a solid understanding of:

      • Data Center Networks

      • SDWAN

      • Access Networks

      • Data Center Virtualization

      • Cloud Services, Server, Storage and Backups

      • End User Technologies; Computing, Mobility, Collaboration and Video Conferencing

    We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.

    To learn more about our products and services, click



    J.D. Irving, Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

    Additional Information

    • Posting Date: Nov 5, 2020
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