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Who is Intouch Insight?

Established in 1992, Intouch is a renowned Canadian company active in field marketing that provides Mystery Shopping services to retail companies and the business services industry. Intouch is constantly searching for independent Contractors to perform thousands of Mystery Shops and Audits throughout Canada and the United States.

How does Mystery Shopping work?

Once registered as a Mystery Shopper you will have access to an array of available shops in your area or search by particular location that you may be travelling to. An overview of the work needing to be completed is detailed for each assignment; self-assign or request any shop that interest you and that you can complete within the given timeframes. Once a shop has been assigned in your account, you will be able to view the complete guidelines & questionnaire prior to visiting the required location. After performing your evaluation and making the necessary observations, you simply need to answer the associated report and submit for approval.

How much will I be paid?

Payments vary for each assignment and when purchases are required, you will receive reimbursement with proof of receipt. The more shops you complete, the more earnings you will get. All payments are deposited via PayPal and processed once your submitted reports have been approved.

Thank you for your interest and we can't wait to start working with you !

Note: If you are a minor, you will need to be accompanied by an adult to do the shops. Registration on our platform is in two parts; a profile for the adult who can then make a profile for the minor.

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Work environment

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.


Level of education




Work experience (years)


Written languages

En : Intermediate

Spoken languages

En : Intermediate