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Our Mission, Vision, Promise and Beliefs
Every great company starts with its mission and values.
When Chapters, Coles, and Indigo first came together, our shared goal was to become the world’s finest book company. Since then, Indigo has grown leaps and bounds thanks to the dedication and commitment of our employees.
Our mission and guiding principles have shaped our actions and beliefs from the beginning. As we continue to evolve as a great Canadian company, so too have our mission and guiding principles.
Our mission focuses our actions to enable us to reach our goal of having the most inspiring retail and online environments in the world. Our guiding principles have evolved into six distinct values that represent our shared belief in striving for excellence, in providing exceptional service to our customers and to one another, and in creating a place where everyone is inspired to do their best.
Every day at Indigo, our actions align with our mission and values - these define how we work together while our shared love of books shapes our lives and those of our customers.
To provide our customers with the most inspiring retail and digital environments in the world for books and life-enriching products and experiences.
Making Connections. Creating Experiences.
To add a little joy to our customers’ day each and every time they interact with us.
WHAT YOU’LL DO
- Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
- Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
- Use merchandising standards to create a visually appealing, stimulating store
- Add joy to our customers’ lives
WHO YOU ARE
Level of education
Work experience (years)
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