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Benefits

Company discounts

Company discounts

Competitive salary

Competitive salary

Dental insurance

Dental insurance

Disability insurance

Disability insurance

Employee assistance program

Employee assistance program

Employee referral bonus By referring qualified candidates for positions with Fairstone, you may be eligible to receive a referral award of 2000 $ or 5000 $ as our way of saying, “Thank you for promoting Fairstone as a great place to work.”

Employee referral bonus

By referring qualified candidates for positions with Fairstone, you may be eligible to receive a referral award of 2000 $ or 5000 $ as our way of saying, “Thank you for promoting Fairstone as a great place to work.”

Medical and paramedical expenses coverage At Fairstone, compensation goes far beyond your paycheque. We offer you a generous and competitive benefits package that includes Group Medical and Dental Insurance, Employee and Dependent (spousal) Optional Life, Short-Term Salary Continuance, Long-Term Disability Insurance, and the Pension Plan.

Medical and paramedical expenses coverage

At Fairstone, compensation goes far beyond your paycheque. We offer you a generous and competitive benefits package that includes Group Medical and Dental Insurance, Employee and Dependent (spousal) Optional Life, Short-Term Salary Continuance, Long-Term Disability Insurance, and the Pension Plan.

On-going training

On-going training

Pension plan

Pension plan

Performance bonuses

Performance bonuses

Recognition program Fairstone believes in fostering a culture of recognition. In fact, it’s one of our core values. We understand that when one of us succeeds, we all succeed. Across the company, we recognize, value and celebrate the achievements of our teams as well as the individual employees who every day contribute their ideas, skills and enthusiasm.

Recognition program

Fairstone believes in fostering a culture of recognition. In fact, it’s one of our core values. We understand that when one of us succeeds, we all succeed. Across the company, we recognize, value and celebrate the achievements of our teams as well as the individual employees who every day contribute their ideas, skills and enthusiasm.

Vacation At Fairstone, we offer all our employees a minimum of 3 weeks paid vacation

Vacation

At Fairstone, we offer all our employees a minimum of 3 weeks paid vacation

Description

Are you looking to help people find solutions to their financial needs? Fairstone is hiring a Lending Specialist in our Pierrefonds,QC branch. Whether you are looking to start a new career in lending, or you are an experienced specialist looking for growth opportunities, we would like to meet with you!

Job Duties and Responsibilities

Reporting to the Branch Manager, your main responsibilities will be:

  • Providing a best-in-class customer service to current and prospective customers, on the phone or in person, by:
    • Creating a welcoming environment, helping customers feel understood and relieved to have found a financial solution
    • Responding promptly to all customer applications/inquiries
    • Building trust and maintaining ongoing relationships
  • Meeting and exceeding individual and team targets by:
    • Handling all incoming customer inquiries and applications coming through our different marketing channels
    • Soliciting for new and renewal business through customer contact to generate sales leads, in-person and over the phone
    • Effectively gathering information during the loan application process to offer a personalized lending solution to each customer
    • Managing overdue accounts by understanding the customer’s situation, being solution-driven and treating each customer with respect and empathy
  • Acting with integrity and holding yourself to the highest ethical standards by:
    • adhering to all policies and procedures related to handling confidential information
    • ensuring accuracy in any customer documentation and
    • handling accurate payment processing
  • And any administrative tasks related to the above including taking payments, setting up new customer accounts and completing loan closing paperwork.
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Work environment

Requested skills

  • Post-Secondary or High-school diploma
  • 1-2 years of sales and/or customer service experience preferred
  • Strong interpersonal skills that demonstrate the ability to work effectively with people
  • Fluebt in French and able to have conversation in English
  • Must be able to work flexible hours
  • Authorized to work in Canada

Commissions

Incentive programs to recognize when sales targets are met

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

High school

Diploma

Completed

Work experience (years)

undetermined

Written languages

Fr : Advanced
En : Intermediate

Spoken languages

Fr : Advanced
En : Intermediate

Internal reference No. R13365 et R13374