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Commitment to work-life balance

Commitment to work-life balance

Competitive salary

Competitive salary

Flexible hours

Flexible hours

On-site medical services

On-site medical services

Professional training and development program

Professional training and development program




Completion of a certified Personal Support Worker course from a recognized institution in the province of Ontario. First Aid Certification for Healthcare practitioners in CPR for Adults and Child, with AED.


Experience of working as a certified PSW in a caring capacity with a wide range of clients, in a variety of settings, covering all age groups.


Excellent verbal and written English language skills.

French verbal and written language skills are considered a strong asset, but not essential.

Any other langugage skills are considered a nice to have.

General Aptitude

Microsoft Office with basic computer skills an asset.

$18.50- $19/hr plus Group Benefits

Closing the Gap Healthcare (CTG) is hiring! We are looking for Certified Personal Support Workers to join our team, based out of our community offices. We are seeking individuals with strong ethics, tenacity and adaptability who want to be part of this award winning, accredited organization, with over twenty years of providing high quality healthcare services in community, long term care and clinics across Ontario.

Our team of service healthcare professionals deliver care to thousands of clients each day enabling people to remain in their homes, attend clinics and to close the gap between their healthcare needs and overall well-being, caring the way we care for our loved ones, our team of almost 2,000 service professionals deliver care company wide to thousands of clients each day. We enrich lives and change tomorrow by providing a wide spectrum of unparalleled quality services in the community. As a proud Canadian owned company, owned and operated by regulated healthcare professionals, we truly make quality our top priority.

Primary Function:

Working as an integral member of CTG, the Certified Personal Support Worker (PSWC), holds the knowledge, skills, and attitudes necessary to focus on a family centered model to provide services to clients in a community setting. We pride ourselves on being team that is accountable, compassionate while respecting the individuality and dignity of each client, family and other team members. Please consult with your Direct Supervisor if you have any questions or require clarification.


  • Accountability
  • Safety Focused
  • Client Service Orientated
  • Ability to work within a flexible schedule and adaptable environment
  • Valid Canadian’s Drivers licence and access to a reliable vehicle, necessary in specific geographies
  • Physical capabilities to perform the duties of the position.

Position Responsibilities:

Performs the responsibilities of the position consistent with the operational policies of the Closing the Gap Participates in all aspects of personal client care to ensure the physical, psychological, social and spiritual needs of each client and family member are met under the direction of the direct Supervisor Utilizes therapeutic communication by establishing a collaborative working relationship with the client and families for the purpose of meeting the client needs; ensuring respect, dignity, and confidentiality of each client Reporting unusual events promptly and directly to the Direct Supervisor and applying direction given Delivers effective and efficient care under the direction of the Direct Supervisor that falls within the plan of care and acknowledges the client strengths, limitations as well as their need for safety and the safety of others Participates in multidisciplinary team work as required: Staff Meetings Educational events, and Case conferences as required
  • Ability to prioritize work and meet deadlines
  • Respond to both day to day issues as well as complex non-routine issues
  • Other duties as assigned, required by the Direct Supervisor or Care Plan

General Notification:

Closing the Gap Healthcare is committed to building a diverse workforce representative of the communities we serve. We rely on diversity of culture and thought to deliver our goals, and to do that, we seek talented, qualified employees regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification.

Accommodation will be provided in all parts of the recruitment and assessment process as required under CTGH Accessibility policy. If you are a person with a disability and require accommodation in order to successfully submit an application, please email to make an accommodation request.

This position is open to individuals who are eligible to work in Canada, who meet the requirements of a Personal Support Worker

This position will require the successful candidate to undergo a background check, which may include a criminal, education, professional association and or employment check. Ability to travel, as and when required.

If you are interested in this position and can demonstrate that you meet the requirements defined in this job description, we invite you to visit our website to apply for this position.

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Work environment

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.


Level of education




Work experience (years)


Written languages

En : Advanced

Spoken languages

En : Advanced