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023243-Project Manager, End User Services

Project Manager, End User Services

About Capgemini

With almost 180,000 people in 44 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services.  The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at

End User Computing Project Manager   About Infrastructure Services: The Infrastructure Services business unit combines Capgemini’s consulting, infrastructure build and run capabilities and the provision of cloud based services in an integrated global sales and delivery model. The group provides infrastructure outsourcing services, including service management, service integration, data centers, cloud computing, workplace, service desk and network support.. The group also provides infrastructure transformation services, helping clients to virtualize and optimize their estates, leveraging our outsourcing, integration, brokerage and as a service offerings.   End User: The vision of End User Services Practice is to build a user-centric, connected workplace that transforms today’s IT into an outstanding business experience for our customers.     About EUS: The IT infrastructure marketplace is moving to a new paradigm.  Offshore capabilities have changed clients’ expectations of prices for standard services and Cloud will now change the game between customized IT and standard IT. This means that our clients expect the best possible prices for standard applications and functionalities.  They anticipate on-demand resources, including outsourcing of their capital expenditure.  And they demand an IT foundation with key infrastructure elements and application programming interfaces already built-in.  Our clients will show preference to value propositions delivering information systems that differentiate their businesses in their markets. In response, Dynamic Services are evolving which will take us beyond the current trend for tower services and introduce a new generation or micro-sourced services.  These services offer applications, infrastructure and business processes - all as-a-service; whilst running alongside the effective management of the legacy towers. Building the capability that orchestrates these services to enable client’s competitive advantage is the business of Infrastructure Transformation Services.   Role Requirements:   These roles provide an excellent opportunity within EUS North America for high performers with project experience who are ready to take on project leadership roles. The successful candidates will be working as part of the EUS Project & Programs Practice in a wide variety of client facing environments in both public and private sectors.   Project Managers are responsible for leading either large projects or a definable segment of a very large and complex project. The Project Manager is responsible for and leads the translation of the client’s complex business requirements into formal agreements, establishing specific solutions and consulting engagements. This includes working with client personnel and executives to identify business requirements. It means working with and leading others in the initiation, planning, control, execution and implementation of the client’s solution. Our Project Managers are responsible for a wide range of process activities beginning with the request for proposal through development and final delivery. Within Infra Services North America, these roles provide the opportunity for experienced high performing Project Managers to join the Project & Programs capability.

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