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014113-OS Level 8 – IT Configuration Manager 2

Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called Rightshore®, which aims to offer the right resources in the right location at competitive cost. Present in 40 countries, Capgemini reported 2011 global revenues of EUR 9.7 billion and employs over 120,000 people worldwide.

Capgemini’s robust Outsourcing offerings include: Applications Management, Infrastructure Management and Business Process Management. We combine these services with our deep industry knowledge and experience to provide the change agent to accelerate business growth. We generate quality and speed through our proven tools, methods and global centers. These capabilities, coupled with our program management expertise are tailored to fit the most challenging business needs.

The IT Configuration Manager 2 is responsible for ensuring that asset management data, such as Vendor Data, Contracts Data, Asset Data & associated financial attributes, for both hardware & software assets, are accurately populated and managed within the Configuration Management Database (CMDB) via the sanctioned Asset Management processes in a timely fashion.   The IT Configuration Manager 2will recognize they have authority for their own area within the organization and will act as a facilitator, mentor and coach to move the team forward individually as a lead contributor and providing direction to others in a team environment.  The IT Configuration Manager 2 will act with limited supervision in complex environments as well as anticipate client needs and investigate the underlying causes to determine short and long term solutions.  The IT Configuration Manager 2 will anticipate potential objections and prepare a case accordingly to influence others.  The IT Configuration Manager 2 will also manage costs and profitability for work area and large projects.

Capgemini America Inc. and its U.S. affiliates are EEO/AA employers.  Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status. Capgemini is a Drug-Free Workplace employer.

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