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Job Description

We are Canada Life


Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.


You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.


Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 


Be your best at Canada Life.


We are looking for a Senior Relationship Manager (2 roles available: 1 x Group Benefits specialist; 1 x Group Retirement Services specialist)


This is a sales support position within a newly defined team poised for significant growth. You will be an integral part of the Plan Member As Customer Market Development Team, with a focus on growing Plan Sponsor, Advisor, and Consultant relationships in key regions across Canada.


Plan Member As Customer (PMAC) is about building trust through every interaction we have with our plan members and represents a shift for our organization. The PMAC team is tasked with proactively identifying, understanding, and delivering on products and solutions to meet the needs of our plan members using new tools, new processes, and data. This is a new role to execute on the vision of a member-focused organization providing support to our Advisors, Consultants, and Plan Sponsors, through our Business Development Sales and Service teams.


You will work closely with our Business Development teams, helping them drive their results by providing consultative product, marketing, sales, and service expertise.


This person will be a self-starter, able to work independently to problem-solve and proactively identify solutions. This person will have a strong sales orientation, an entrepreneurial spirit and will work collaboratively with PMAC leaders and teams to ensure our strategy and capabilities are integrated as core to the Group Customer eco-system.


The role requires intrinsic understanding of how to help Advisors and Plan Sponsors grow their business, and will ensure that referrals are directed appropriately and supported throughout the life cycle. Your expertise in either Group Benefits or Group Retirement Services, combined with knowledge of financial services, insurance standards, and Canada Life products and solutions will support an evolving end-to-end customer experience that is market differentiating.


What you will do

  • Exemplify service excellence and strong collaboration skills to work effectively across PMAC and Canada Life
  • Work with our Group Customer offices to share PMAC’s value proposition with our Group Benefit/Group Retirement Services customers
  • Support Business Development sales and growth objectives by building relationships with key people in assigned regions
  • Lead PMAC on RFP support and finalist presentations and ensure a consistent, high quality story is shared, understood, and delivered on
  • Contribute to the development of the team by creating innovative sales ideas and implementing best practices; develop new sources of business through proactive sales strategies
  • Offer appropriate solutions, win relationships to explore new opportunities
  • Participate in regular reviews, lessons learned and other retrospectives to ensure personalized approaches continue to meet plan member needs and expectations
  • Promote PMAC service and offering to Advisors, Consultants, and Plan Sponsors
  • Leverage PMAC’s offering to : (i) actively build and strengthen Advisor relationships, and (ii) build the bridge to Plan Sponsor engagement by driving marketing messages to their employee base.

What you will bring

  • Post-secondary degree or equivalent work experience
  • 5-10 years’ experience in the Canadian group benefits and/or group retirement services industry
  • A strong sales aptitude
  • Exceptional presentation skills
  • Highly personable. Able to establish, grow and maintain relationships with Plan Sponsors, Advisors and Consultants
  • Bilingualism in English and French is a strong asset.   
  • Minimal travel will be required. 

Be your best at Canada Life- Apply today 


We are one of Canada's top 100 employers!


Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.  


We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.  



Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  


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In progress

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Internal reference No. 20971