UX Designer, eCommerce

Position Overview:

The UX Designer, Ecommerce combines insights from customer usage data, user experience best practices and design skills to produce low to high fidelity prototypes to improve and drive the sustainability and growth of Canada Goose’s eCommerce business. The UX/UI Designer is the key contact and serves as a bridge between business stakeholders and our customers.

Key Responsibilities:

Key Responsibilities: 

• Stay current on emerging trends in user-centered methodologies, ecommerce best practices, accessibility, inclusive design and UI design patterns 

•  Have a deep understanding of end-to-end iterative UX deliverables including personas, information architecture, user flows, journey maps, lo and hi-fi wireframes 

• Provide expert-level UI design and functional prototypes that are responsive and optimized for a wide range of screen sizes 

• Ability to deliver visual annotations and functional specifications for development handoff 

• Take part in UX research through usability testing, design thinking workshops and data analysis to find insights and constantly improve the user experience of the Digital Canada Goose ecosystem 

• Think strategically and explore different design concepts around the implementation of features 

• Visualize concepts quickly and cleanly and clearly communicate design rationale to team members and stakeholders with persuasion and confidence  

• Work collaboratively with product, engineering, marketing, analytics and other teams and synthesize feedback into meaningful experiences  

• Manage the cross-functional communication and expectation from inception to implementation while acting as an advocate for Canada Goose users & customers 

• Develop, grow and maintain the Canada Goose design system and it’s components to be used as the single source of truth for all web designs 

 

Experience, Education and Designations: 

• Background and education in Human-Computer Interaction, Interaction Design, Digital Web/Software Design or related academic stream 

• 4+ years in the industry working on the full life cycle of complex, transactional products with extensive mobile experience 

• Proficient technical knowledge of ecommerce technologies, User-Centred Design, Agile methodology and web development 

• Must possess a design portfolio that demonstrates tactical experience with user-centered design patterns and methodologies

 

Knowledge, Skills and Attributes: 

• Passionate about the intersection of digital design and interactive technology, with a strong knowledge of ecommerce best practices 

• Comprehensive knowledge of WCAG and AODA accessibility standards 

• Good interaction chops, an eye for quality design and ability to think through product strategy 

• Experience with design and prototyping tools such as Figma, Sketch, Invision 

• Experience in building and maintaining design systems and component libraries 

• Experience with Usertesting.com and other usability platforms 

• Experience coding in HTML, CSS and motion graphics is a plus 

• Interest in fashion is an asset 

 

Working Condition: 

• Office environment 

We truly thank all applicants for their interest in joining the Goose Team, but only those candidates considered for an initial interview will be contacted.

Canada Goose Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, upon request, in the application and interview process and in the course of all other methods of selection of employees. Successful candidates for employment will be introduced to and trained in respect of all of Canada Goose Inc.’s human rights, accommodation and accessibility polices.