Manager

This Primary Care Alberta (PCA) Education Portfolio Manager role with the Department of Family Medicine (DFM) is a key leadership role that will work closely with physician leaders in the strategic planning and operational management of the Undergraduate, Postgraduate, and Faculty Development programs. Reporting to the Department Manager, the Education Portfolio Manager is responsible for the management of the 16 Family Medicine education programs across Southern Alberta. These programs are complex, large, distributed and operate in a time-sensitive environment that requires significant leadership to ensure delivery of key program indicators. The programs currently serve approximately 600 medical students, 200 Family Medicine residents, 20 Family Medicine-Enhanced Skills Residents and over 1300 faculty, with growth anticipated between 2025 and 2030. The Education Portfolio Manager is a member of the DFM Academic Executive team and works closely with Primary Care Alberta (PCA), University of Calgary (UofC) and community-based partners for the delivery and benefit of the Undergraduate, Postgraduate, and Faculty Development programs which constitute the Education Portfolio. In addition to oversight of program operations, the Manager is responsible for new and emerging initiatives that impact the programs. This role is based in Calgary with occasional travel required to support program operations across Southern Alberta or to represent the programs at national events. This position requires a highly motivated candidate who can provide direction, manage competing priorities and timelines, bring fresh ideas, manage change, and lead the team towards positive outcomes. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.

The Education Portfolio Manager position is responsible to promote and maintain a healthy work environment; demonstrate leadership skills with human resource functions including recruitment, coaching, performance appraisal and management within a multiple union environment; and establish and maintain excellent working relationships with physicians, other health care providers and program areas in support of family medicine education. Work will align with the Department of Family Medicine’s 2024-2029 Strategic Plan and associated actions. The successful incumbent will be expected to demonstrate proficiency in the following areas: Ability to balance multiple, competing demands and conflicting priorities. Excellent analytical and decision-making skills, Effective facilitator of proven change management principles within teams, and ability to motivate others to achieve organizational goals. Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching, and the ability to inspire and build confidence in others. Inter-professional and inter-personal conflict resolution and negotiation skills. Ability to manage human, financial and physical resources within an operating environment. Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.

Postsecondary degree specializing in adult education, organizational development, education, or business administration preferred. Minimum 5 years of progressive management experience in an organization of significant size, complexity and diversity Strong leadership skills with the ability to delegate and coordinate activities across multiple programs and geographical locations. Experience working closely with physician leaders and/or University programs. Proven ability to lead teams through significant change management initiatives. Superior relationship management skills and the ability to establish and maintain effective relationships with staff, physicians and other key stakeholders Demonstrated planning, coordinating, and time management skills, with the ability to multitask, prioritize, and delegate. Advanced written and verbal communication skills with the ability to influence and present ideas and content Proficiency with the Microsoft Office Suite Possession of a valid driver’s license and access to a motor vehicle to attend in person meetings or events Experience with financial management. Experience with human resource management in a unionized environment.

As Required.

Experience with leading and facilitating organizational change. Project Management Professional Certification (PMP) Change Management Certification (PROSCI or similar) Strong organizational skills, and a commitment to providing quality work Experience in program financial monitoring and reporting Experience developing marketing or communications materials