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Your Opportunity:

Are you an experienced healthcare professional with a strong aptitude for technologies that support the delivery of key lab services? Or are you an IT Analyst that could quickly adapt to support lab technologies and healthcare processes? Do you also bring a resiliency to adapt in a rapid paced and dynamic environment with shifting priorities? AHS is currently looking for (Casual) IT Analyst II’s (ITA) for Laboratory Information Systems support. The successful ITA will bring the ability to problem solve, brainstorm and solution with other dedicated individuals across multiple teams and stakeholders in a client driven, team-oriented environment. We need: self-directed professionals that can provide day-to-day support for Laboratory clients and contribute to short term deliverables. The ability to consult and understand client business processes will be key to success in this role. The successful ITA will bring clear communication with experience completing documentation (Example: standard operating procedure for accreditation purposes). ITA’s working with the Laboratory Application Support Team provide troubleshooting, testing, configuration and integration support of order/result data to ensure the functioning of the many Laboratory Information Systems that we support that integrate with clinical and patient care systems. Work spans all levels of complexity from simple to very complex. A successful candidate: Will demonstrate communication and technical writing skills. Have excellent customer relations and support service experience. Have experience gaining cooperation of a variety of stakeholders, including management, clinicians, physicians, and coworkers. This opportunity may facilitate working remotely.


As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.

  • Classification:
  • IT Analyst II
  • Union:
  • Department:
  • (CORP) IT Laboratory Systems
  • Primary Location:
  • QuarryPark
  • Multi-Site:
  • Not Applicable
  • FTE:
  • 0.00
  • Posting End Date:
  • 02-NOV-2020
  • Employee Class:
  • Casual/Relief
  • Date Available:
  • 12-NOV-2020
  • Hours per Shift:
  • Varied
  • Length of Shift in weeks:
  • Varied
  • Shifts per cycle:
  • Varied
  • Shift Pattern:
  • Days, Evenings, Nights, Weekends, On Call
  • Days Off:
  • Other
  • Minimum Salary:
  • $37.31
  • Maximum Salary:
  • $50.38
  • Vehicle Requirement:
  • N/A

Required Qualifications:

Completion of bachelor's degree in Computer Science or Information Technology or equivalent.

Additional Required Qualifications:

Equivalencies for this position include Diploma or Degree in a related health field such as Laboratory Medicine or Healthcare Informatics.

Preferred Qualifications:

Minimum 3 years related experience in a clinical area such as laboratory technology, informatics or another medical field. Diploma in related health care or IT. Experience with integrated Laboratory systems including, but not limited to Cerner Millennium, Meditech, Sunquest, Wellsky and Epic Beaker. Experience with project implementation, including creating test plans, testing coordination, and documentation.

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