Inside Sales Account Representative

Inside Sales Digital Marketing professionals build on a solid foundation in customer support, digital marketing expertise, and strong technology capabilities to support and guide small & medium businesses in their social media marketing efforts, both maximizing their personal capabilities and helping their businesses grow.

A professional at this position level within Accenture has the following responsibilities:

• Demonstrate commitment to consultative sales in service of client goals.

• Manage a portfolio of advertisers of small to medium-sized businesses to grow revenue with higher product savviness.

• Research and discover fundamental understanding of vertical(s)/market(s) industry and client business models.

• Proactively outreach (outbound calls) and reactively engage with clients over the phone and via email & chat.

• Speak with decision-makers over the phone to increase the value of their online advertisements through optimization; with an aim to increase customer investment and/or increase the length of time that a customer will maintain their campaign.

• Help clients optimize what they are already running, reach their advertising goals, optimize their budget by understanding what is working, and offering advice by implementing solutions to help them see improved results and become more confident in using the platform.

• Identify sales opportunities and provide clients with tailored solution(s) to meet their goal(s)

• Personalize client recommendations to suit varying needs.

• Improve clients’ experiences by consulting on optimal and appropriate product adoption, including walk throughs of implementation.

• Be consistent in exceeding your quarterly targets through high-volume outbound calling.

• Understand customers’ business and advertising goals to capture and build market intelligence.

• Develop expert working knowledge of Social Media advertising solutions (including measurement) and what impacts performance, identify trends and solve problems.

• Share ideas to improve ad products and the customer experience.

• Exhibit curiosity by actively teaching self and others.