Bilingual Senior Coordinator, payroll

THE WORK: Join us in creating a vibrant workplace where everyone thrives! You will build knowledge and support the organization while participating in problem-solving discussions. Your expertise in HR Payroll will be invaluable as you contribute to our mission of delivering exceptional HR services. We are excited to see how your passion and skills can make a difference in our community!

• Deliver HR services to employees and business leads.

• Execute performance achievement and rewards processes.

• Oversee reporting and insights on metrics and trends impacting the business.

• Advise leadership on HR aspects of business strategies, issues, and decisions.

• Design and deliver HR programs.

• Tickets Review and action within the specific SLAs while providing exceptional customer service

• Solve tickets on first contact by providing exceptional customer service to reduce overall customer responses and escalations

• Address concerns respectfully and professionally with individuals and if required involve your manager to support the conversations