Accounting Software Support Advisor

Looking for a job that combines a passion for agriculture with customer service and accounting support skills? Do you think it's impossible to find a balance between work and personal life while working in agriculture? Look no further! SIGA Informatique 2000 Inc. has the solution for you!

‍ Do you want to be part of a team where every member is valued? Are you passionate about or interested in agriculture? Do you have computer skills or are you ready to learn quickly? At SIGA, we are here to support you in your professional development.

At SIGA, we pay great attention to what makes our wealth, the team! Our strong growth ambition and unwavering commitment to serving our clientele primarily rely on the membership and involvement of each employee in the company's project. To achieve this, we ensure that everyone benefits from the best working conditions to reveal their talents, in conditions that promote comfort.

Your role as a customer service agent:

• Guide the customer remotely based on their needs and provide a solution to the issue encountered in their software.
• Assist and support the customer in their accounting software until satisfaction is achieved.
• Share your accounting knowledge and support the team during specific customer requests.
• Appropriately document all interactions with customers in the CRM.
• Ensure quality customer assistance by prioritizing availability.

SIGA Benefits:

• Flexible hours
• paid weekly
• Work-life balance
• 5 mobile holidays
• 13 public holidays
• Health benefits
• 2 days of telecommuting per week
• Company activities
• On Fridays, work ends at 4:30 PM (paid until 5:00 PM).