ISL 18R - Technical Support Analyst

Contribute your valued expertise in strategy, design and service delivery to this fast-paced opportunity

At South Coast Region (SCR), we pride ourselves on living our value statement of “Seeing Things Differently. Creating an Impact. Reaching There Together”. As part of our commitment to providing the best possible service for the residents of British Columbia, we are committed to building the best possible team.

The purpose of this position is to provide technical support in the procurement, configuration, installation, testing and maintenance of shared systems software/hardware platforms and ministry line of business applications and servers, including problem resolution to ministry users, customers and vendors.

Job Requirements:

• Diploma or certification in the computer science field, or equivalent AND A minimum of three (3) years related experience OR
• An equivalent combination of education and experience may be considered.
• Experience providing customer support services in an information technology environment or helping end users to use and understand computer hardware and software.

Preference may be given to candidates:

• with working experience of Ministry of Transportation and Infrastructure (MOTI’s) line of business applications.
• with more experience in any of the above.

For questions regarding this position, please contact Chris.Lee2@gov.bc.ca.

About this Position:
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill both current and/or future permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:

Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:

A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.