Description
Under the supervision of the Director, Maritime Operations and Harbour Master, the incumbent ensures the proper functioning of the reception and administrative support related to the processing and dispatching of mail and courier.
Ensure activities of the office reception
- Ensure the opening and closing of the reception.
- Welcome and guide all visitors to the MPA. Give them access cards and announce their arrival.
- Respond to telephone calls and general inquiries and direct them to the right persons and/or provide the requested information to internal and external customers.
- Provide general administrative support for the reception.
- Perform tasks relating to the use and ordering of taxi vouchers and verify invoicing as needed.
Provide administrative support for the processing of internal and external mail
- Carry out operations relating to the reception of mail and courier (checking, sorting, distribution, dispatching, etc.) and informing the persons concerned of the availability of mail.
- Prepare and send mail/courier (weighing and postage), fill out various forms and carry out research for the mail service.
- Maintain the inventory of photocopying and binding supplies in the mail room and place orders as needed
Ensure the replacement of the clerk, maritime operations during his absences (vacation or other) or when there is a surplus of work, as needed.
Participate in the continuous improvement of processes related to this position and/or department as required.
Perform other related duties
Qualifications
- High school diploma (DES);
- 1 to 3 years of relevant experience.
- Bilingualism French and English;
- Good knowledge of Office Suite and intermediate to advanced skills in Excel. Successful applicants will be required to pass an aptitude test;
- Experience in an operational environment;
- Independence and resourcefulness;
- Good customer service skills;
- Ability to execute tasks swiftly;
- Ability to work as part of a team, along with flexibility, discretion and initiative.
